Question 1

有退款保障吗？

Accepted Answer

有。购买后 7 天内若不满意，我们将为你退款。

Question 2

How long are photos stored?

Accepted Answer

30 days to 1 year depending on plan. You can download everything at any time.

Question 3

Do guests need to install an app?

Accepted Answer

No. Anyone scanning the QR uploads through their browser in seconds.

Question 4

What is your refund policy?

Accepted Answer

Full refund within 7 days, no questions asked.

Question 5

Is my data safe?

Accepted Answer

Stored encrypted on Cloudflare R2. GDPR compliant. Only you control access.

Question 6

Can I run multiple events on one account?

Accepted Answer

Premium supports 3 events; Enterprise is unlimited.

Question 7

How do I download photos after the wedding?

Accepted Answer

One click in your dashboard downloads everything as a ZIP.

Question 8

Do you support custom domain / white-label?

Accepted Answer

Available on the Enterprise plan. Contact us for details.

Transparent Pricing

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